Operations and Community Services Support
2 June 2025
Are you a proactive administrative professional eager to strengthen our mission at the intersection of biodiversity and finance? We are looking for an organised and flexible team member to support our daily operations and community services, enabling us to focus on fostering biodiversity action in the financial sector.
Location: Remote (EU/UK time zone)
Start date: As soon as possible
About the role
In this role, you will join and support the growing team of the Finance for Biodiversity (FfB) Foundation and contribute to the overall mission of supporting financial institutions in halting and reversing nature loss this decade.
You will be responsible for a wide range of administrative and organisational tasks, playing a crucial role in ensuring the smooth running of our foundation and community activities.
Key Responsibilities
Inbox and information management
– Monitor and respond to general inquiries.
– Forward emails to the appropriate colleagues.
– Log and track incoming requests.
Meeting planning and coordination
– Schedule meetings for working groups, coordination groups, and the Advisory Board.
– Update and share the annual calendar.
– Coordinate logistics (such as Teams invitations).
Minutes, recordings, and presentation coordination
– Collect and upload minutes, recordings, and slides from working group meetings.
– Ensure files are correctly labeled and accessible via SharePoint.
CRM coordination and data cleaning
– Update and clean contact data.
– Support in categorising member information.
– Identify and resolve data gaps.
Support for mailings, webinars, and surveys
– Format and distribute mailings.
– Support the design and distribution of surveys and webinars.
– Monitor responses.
Support for the Executive Director
– Manage agendas and prepare meeting documents.
– Track action items and notes.
– Assist with slide creation and presentation formatting.
General administration and office support
– Organise and archive digital documents.
– Carry out basic bookkeeping tasks.
Skills and Experience
Personal qualities
– Proactive and solution-oriented attitude.
– Flexible and comfortable handling a dynamic range of tasks.
Core administrative and organisational skills
– Strong time management and prioritisation skills.
– Attention to detail for accurate note-taking and CRM updates.
– Experience with agenda management and SharePoint file organisation.
– Basic bookkeeping knowledge is a plus.
Communication skills
– Proficiency in English (written and spoken).
– Clear and professional written communication for emails and internal notes.
– Ability to liaise professionally with colleagues and members.
Technical & digital skills
– Experience with CRM/data management (e.g., Monday.com).
– Familiarity with digital collaboration tools (SharePoint, Teams).
– Basic knowledge of mailing and survey tools (e.g., Mailchimp, SurveyMonkey).
– Ability to independently troubleshoot minor technical issues.
Contract
– Salary range: €25,000 – €40,000 gross per year (or your local equivalent).
– Experience: 0–3 years.
– Hours: 32-36 hours/week (flexible part-time to almost full-time).
– Contract: Initial one-year contract with potential for extension.
About the Finance for Biodiversity Foundation
The Finance for Biodiversity Foundation is a non-profit organisation dedicated to fostering collaboration and knowledge sharing among almost 200 financial institutions across 29 countries that endorsed the Finance for Biodiversity Pledge. Our network of 86 active member institutions works together through five working groups focused on company engagement, public policy advocacy, impact assessment, target setting, and positive impact.
Submit your CV and a short motivation letter by 20 June via our online form.
At the FfB Foundation, we value diversity and inclusivity. We warmly welcome applicants from all backgrounds to apply.